Privacy Policy

Information We Collect

We may collect the following personal information when you interact with our website, book appointments, or communicate with our office:

• Name, date of birth, and contact information (phone number, email address, mailing address)
• Insurance and billing information
• Medical history and health-related information provided during visits or through patient forms
• Communications you send to us, including via SMS/text messaging
• Website usage data (cookies, IP address, browser type

How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide, coordinate, and manage your healthcare
• To schedule and confirm appointments
• To process payments and insurance claims
• To communicate with you about your care, including appointment reminders via SMS/text, email, or phone
• To respond to your inquiries and requests
• To improve our website and services
• To comply with legal and regulatory requirement

Who We Share Your Information With

We may share your personal information with:

• Healthcare providers involved in your care (e.g., referring physicians, labs, specialists)
• Insurance companies for billing and claims processing
• Service providers who assist with our operations (e.g., appointment scheduling platforms, payment processors), under strict confidentiality agreements
• Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

SMS/Text Messaging Consent

By providing your phone number and opting in to receive text messages from Washington Endometriosis and Complex Surgery, you consent to receiving SMS/text messages related to your care, including appointment reminders, follow-up communications, and office notices.

SMS opt-in consent and phone numbers are not shared with third parties or affiliates for the purpose of SMS marketing.

You may opt out of SMS communications at any time by replying STOP to any message or by contacting our office directly. Message and data rates may apply. Message frequency varies.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Our practices comply with applicable federal and state regulations, including HIPAA.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information, subject to applicable law. To exercise these rights, please contact our office.

Contact

If you have questions about this privacy policy, please contact our practice manager at:

Phone: (771) 210-4437

Email: contact@washingtonendometriosis.com

Address: 5225 Wisconsin Ave NW #513, Washington, DC 20015